Hiring Process

You care for the community. We care for you! 

Do you want to be part of our mantra and join the Austin–Travis County EMS family? The information below outlines the hiring process for Cadet-Field, Cadet-Communications, and Modified applicants. There are a number of elements that must be completed prior to receiving an offer of employment. Depending on the chosen career path, the order of steps may vary slightly but regardless, all components in the hiring process must be successfully completed for an offer of employment to be made. Applicants who do not meet the minimum requirements will be disqualified.

Please note: Out-of-town applicants are required to travel to Austin at least two (2) times during the hiring process.

 

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. ADA Office: (512) 974-3256 TDD (512) 974‑3303​​​​

Minimum Qualifications for Cadet-Field
  • Must be 18 years or older
  • Must read, write, and speak English
  • Must be a U.S. citizen (by birth or naturalized)
  • Must have a valid driver’s license
  • Must possess a High School Diploma or GED

And at least one of the following:

  • One year of full-time clinical experience with certification as an Emergency Medical Technician-Basic (EMT-B), Advanced Emergency Medical Technician (AEMT), or Intermediate (EMT-I), including pre-hospital, Emergency Room, or First Responder experience OR
  • Be a recommended member of the Austin-Travis County EMS Explorer Post with any certification (EMT-B or higher) OR
  • Two (2) years active U.S. military service with any certification (EMT-B or higher) OR
  • Hold a Certification as an Emergency Medical Technician-Paramedic (EMT-P) or Licensed Paramedic (LP)
Minimum Qualifications for Cadet-Communications
  • Must be 18 years or older
  • Must read, write, and speak English
  • Must be a U.S. citizen (by birth or naturalized)
  • Must have a valid driver’s license
  • Must possess a High School Diploma or GE

And BOTH of the following:

  • Certification as an Emergency Medical Technician-Basic (EMT-B) or higher AND
  • American Heart Association BLS provider
Minimum Qualifications Medic-Field (Modified)
  • Must be 18 years or older
  • Must read, write, and speak English
  • Must be a U.S. citizen (by birth or naturalized)
  • Must have a valid driver’s license
  • Must possess a High School Diploma or GED

And the following:

  • Certification of an Emergency Medical Technician-Paramedic (EMT-P) or Licensed Paramedic (LP)
Disqualifiers
  1. Applicant fails to meet the minimum qualifications.
  2. Applicant fails to make application in the manner prescribed in the notice of examination, and/or fails to file the application within the specified time period.
  3. Applicant fails to complete the hiring process requirements, including failure to timely return required documentation/information, and missed appointments.
  4. Applicant makes any false statement in any material fact; withholds information, practices or attempts to practice any deception or fraud in his/her application, examination, or appointment. Disqualification for reasons of dishonesty or deception in the selection and hiring process may be a permanent disqualification.
  5. Applicant fails to satisfactorily pass each element of the hiring process.
  6. Applicant has a conviction for, or is currently under indictment or charged with any felony offense. This includes deferred adjudication and juvenile felony adjudication (A person is considered to be convicted of an offense when an adjudication of guilt is entered against said person by a court of competent jurisdiction, or a plea of guilty is entered) within the last ten (10) years of the application deadline date.
  7. Applicant has a conviction for or is currently charged with any misdemeanor offense involving moral turpitude within the last ten (10) years of the application deadline date.
  8. Applicant has been convicted of an offense above the grade of a Class B misdemeanor within the last ten (10) years of the application deadline date.
  9. Illegally used any controlled substance or illegal drug, including marijuana within the last three (3) years of the application deadline date.
  10. Applicant has a conviction of driving under the influence (DWI/DUI) within the last ten (10) years of the application deadline date.
  11. Applicant has a conviction for Family Violence within the last ten (10) years of the application deadline date.
  12. Applicant is prohibited by state or federal law from operating a motor vehicle.
  13. Applicant’s driver’s license has been suspended for any reason that indicates poor driving behavior or responsibility to comply with state laws within five (5) years preceding the application deadline date, or at any time during the hiring process.
  14. Applicant fails to meet the Driver Record Evaluation standards for New Hires of the City of Austin (have no more than six (6) DRE points within the last three (3) years of the application deadline date);
  15. Applicant was discharged from any military service under less than honorable conditions, including but not limited to:
  1. Under other than honorable conditions;
  2. Bad conduct;
  3. Dishonorable; or
  4. Any other characterization of service indicating bad character.
  1. Applicant has had an Emergency Medical Services certification or license, nurse’s license, or any other medical related certification or license denied by final order, revoked or suspended, or has voluntarily surrendered such certification or license to avoid suspension.
  2. Applicant was terminated from any private or public safety department (Fire, Police, EMS, dispatch/call center or service, including any volunteer agencies) for disciplinary reasons, to avoid suspension or termination, or having resigned in lieu of termination, resignation during a disciplinary investigation without a final judgment being rendered within the last ten (10) years of the application deadline date.
  3. Any risk behaviors associated with drug and/or alcohol use.
  4. Any behaviors associated with threatening and/or violent behavior.
  5. Any other reason not specifically addressed above that leads the Chief to consider the applicant to be deemed not suitable for employment as a Medic.
  6. The Applicant fails to obtain or refuses to obtain required vaccinations. The Department requires the following vaccinations:
  • Hepatitis B
  • Measles, Mumps and Rubella (MMR)
  • Varicella
  • Tetanus, diphtheria, pertussis (Tdap)
  • Seasonal influenza

The EMS pre-employment physical exam includes titer tests for Hepatitis B, Hepatitis A, MMR and Varicella.  Any additional or missing vaccinations must be obtained by the applicant. Vaccinations are available prior to and during the EMS Academy. Applicants who refuse vaccinations are not eligible for employment. 

Application

All applicants must submit an online application and provide all required documents.

Resumes are not needed or reviewed.

 

IMPORTANT: We contact all applicants via email throughout the hiring process. It is recommended that you add iCIMS to your approved/safe sender list to ensure that our emails are properly delivered to your inbox and not marked as spam. Not taking this step may result in you missing important updates regarding your application. 

 

Required Documents

Once you have successfully submitted your application, you will receive an email from EMS Recruiting asking you to upload the required documents.  It is required that all documents are uploaded as .DOC or .PDF format.

  • REQUIRED documents include:
    • A copy of your state or National Registry EMT-Basic or higher certification
      • We will accept National Registry Certification but you will be required to obtain a Texas certification upon offer of employment.
      • If you are out-of-state, we will accept your state certification and will be required to obtain reciprocity upon offer of employment.
    • A certified abstract copy of your complete driving record for the last 10 years or from the date you were licensed. 
      • The current driving record must be dated within 30 days of application.
      • If you are a Texas resident or held a Texas drivers in the last 10 years you must provide a Texas Type AR-Abstract driving record.
      • If you have lived in multiple states within the last 10 years we will need a certified copy of each additional state that you held driver’s license in.
      • If you have served in any US Military Branch with an honorable discharge status (no matter the length of service). You are required to upload a copy of your Military DD-214 member 4 document with the Social Security Number blacked out.

 

SUBMITTING INFORMATION: Applicants should not send any additional personal information such as social security card, driver’s license card, or social security number to us. All required documents need to be uploaded directly into the iCIMS Document Upload Portal by logging into the system. Submitting personal information by email is not a secure form of communication.

Application Review

After submitting your application and uploading the required documents, Recruiting will review your information to confirm the minimum qualifications are met and have no disqualifiers.

Applicants who pass the application review will be contacted via email (iCIMS) and scheduled for Phase I of the hiring process.

Those who do not pass the application review element will be contacted via email (iCIMSand provided with an eligibility date to reapply, if applicable. Please review the disqualifiers in the tab above as some are permanent. 

Phase I

Cadet-Communications candidates must pass the Computerized Multi-tasking Exercise (CritiCall) before advancing to Phase I Structured Oral Interview process:

  • Cadet-Communications candidates who meet the minimum qualifications will be invited to sit for the Computerized Multitasking Exercise (CritiCall). This assessment is a computer-based test on decision making skills, multi-tasking abilities, language arts skills, and the ability to listen and understand information. This test also assess your data entry and typing skills. There are 10 modules, and Cadet-Communications candidates will be required to pass all modules in order to move forward in the hiring process. 

Cadet-Field and Cadet Communications candidates must pass the Structured Oral Interview (SOI) before advancing to Phase II:

  • The SOI consists of a series of questions that will assesses the skills and abilities necessary to perform as a medic in the field or communications for Austin-Travis County EMS. These questions can range from hypothetical scenarios to specific questions about how you tend to deal with situations. Your answers will be rated by a panel of assessors.
  • All candidates (Field and Communications) must pass the SOI element with a score of 70 percent or higher to advance to Phase II-Background.
    • Out-of-State candidates are instructed to complete a few of the background elements while in Austin. They should prepare to be in town for at least 2 to 3 days.
    • Unsuccessful candidates are eligible to reapply for future hiring processes.

This phase is not subject to the appeals process.

  • Once initial scoring is complete, each candidate who served in the U.S. armed services, received an honorable discharge, and passed the SOI, will receive five (5) military points to their score. Candidates will be ranked on the initial eligibility list from highest to lowest score, including military points. Licensed Paramedics and Paramedics who hold their certification prior to the application deadline will be ranked at the top of the list.

In the event of a tie, the following criteria shall be used to determine placement on the initial eligibility list, in the following order:

1.  Structured Oral Interview score, excluding military points;

2.  Application date and time received by the EMS Recruiting Office

Phase II Background
  • Written psychological assessment
     
  • FBI- criminal background investigation
     
  • Professional reference checks
     
  • Employment verification for all previous public safety jobs
     
  • All candidates successful in passing all background elements will be invited via email (iCIMS) to the Final Phase of the hiring process.
    • Applicants unsuccessful in passing may be subject to a waiting period or permanent disqualification, dependent on the circumstances of the disqualification. 

This phase is not subject to the appeals process.

Final Phase
  • Physical examination
    • The physical examination will assess the candidate's medical condition to ensure he/she can function safely as a Medic with the department.
       
  • Pre-employment drug test
     
  • Psychological interview
    • The staff psychologist will interpret the written psychological assessment in addition to any other information learned about the applicant during the hiring process. The interview is designed to assess the candidate’s mental and behavioral fitness to function successfully as a Medic for the department.
       

Successful candidates will be approved by the Civil Service Commission and be certified on the Official Civil Service Final Ranked List. Candidates who have a current paramedic certification will be ranked first on the Civil Service List.  
 

Candidates unsuccessful in passing the psychological interview or physical examination may appeal the process within 10 days of notification of failure. All appeals are at the cost of the candidate.

 

Candidates disqualified for any administrative reason may be subject to a waiting period or permanent disqualification, dependent upon the circumstances of the disqualification. This is not subject to the appeals process.

Offer of Hire
  • Candidates who successfully pass all hiring process elements will be ranked on the Civil Service Final Ranked List. Depending on vacancies a conditional offer of employment will be given in order of ranking until vacancies are filled. If there are more individuals on the list than there are vacancies, the remainder of individuals will remain on the list for up to 1 year.
     
    • This offer is conditional upon the following:
      • Cadet Academies will be filled by open vacant positions only;
      • Candidates will be offered employment in the order that they are on the list;
      • Candidates must not receive any credible information that would cause the department to revoke the conditional offer;
      • Out-of-state candidates must complete the Texas State reciprocity process prior to employment;
      • Candidates must comply with the required immunization policy;
      • Candidates must satisfy all terms and conditions of employment with ATCEMS

The Civil Service Final Ranked list is good for 1 year from the posted date.

Onboarding

All candidates that were offered employment into the Cadet Academy must attend a mandatory Onboarding Appointment approximately 2-3 weeks prior to the start of the Academy. Candidates who do not attend Onboarding are subject to disqualification and the conditional offer of employment will be rescinded. The Onboarding Appointment will consist of new hire paperwork, and new hires will meet the Cadet Academy Instructors and academy class mates. The Academy Instructors will outline expectations for the 10 week Academy

Minimum Qualifications for Cadet-Field
  • Must be 18 years or older
  • Must read, write, and speak English
  • Must be a U.S. citizen (by birth or naturalized)
  • Must have a valid driver’s license
  • Must possess a High School Diploma or GED

And at least one of the following:

  • One year of full-time clinical experience with certification as an Emergency Medical Technician-Basic (EMT-B), Advanced Emergency Medical Technician (AEMT), or Intermediate (EMT-I), including pre-hospital, Emergency Room, or First Responder experience OR
  • Be a recommended member of the Austin-Travis County EMS Explorer Post with any certification (EMT-B or higher) OR
  • Two (2) years active U.S. military service with any certification (EMT-B or higher) OR
  • Hold a Certification as an Emergency Medical Technician-Paramedic (EMT-P) or Licensed Paramedic (LP)
Minimum Qualifications for Cadet-Communications
  • Must be 18 years or older
  • Must read, write, and speak English
  • Must be a U.S. citizen (by birth or naturalized)
  • Must have a valid driver’s license
  • Must possess a High School Diploma or GE

And BOTH of the following:

  • Certification as an Emergency Medical Technician-Basic (EMT-B) or higher AND
  • American Heart Association BLS provider
Minimum Qualifications Medic-Field (Modified)
  • Must be 18 years or older
  • Must read, write, and speak English
  • Must be a U.S. citizen (by birth or naturalized)
  • Must have a valid driver’s license
  • Must possess a High School Diploma or GED

And the following:

  • Certification of an Emergency Medical Technician-Paramedic (EMT-P) or Licensed Paramedic (LP)
Disqualifiers
  1. Applicant fails to meet the minimum qualifications.
  2. Applicant fails to make application in the manner prescribed in the notice of examination, and/or fails to file the application within the specified time period.
  3. Applicant fails to complete the hiring process requirements, including failure to timely return required documentation/information, and missed appointments.
  4. Applicant makes any false statement in any material fact; withholds information, practices or attempts to practice any deception or fraud in his/her application, examination, or appointment. Disqualification for reasons of dishonesty or deception in the selection and hiring process may be a permanent disqualification.
  5. Applicant fails to satisfactorily pass each element of the hiring process.
  6. Applicant has a conviction for, or is currently under indictment or charged with any felony offense. This includes deferred adjudication and juvenile felony adjudication (A person is considered to be convicted of an offense when an adjudication of guilt is entered against said person by a court of competent jurisdiction, or a plea of guilty is entered) within the last ten (10) years of the application deadline date.
  7. Applicant has a conviction for or is currently charged with any misdemeanor offense involving moral turpitude within the last ten (10) years of the application deadline date.
  8. Applicant has been convicted of an offense above the grade of a Class B misdemeanor within the last ten (10) years of the application deadline date.
  9. Illegally used any controlled substance or illegal drug, including marijuana within the last three (3) years of the application deadline date.
  10. Applicant has a conviction of driving under the influence (DWI/DUI) within the last ten (10) years of the application deadline date.
  11. Applicant has a conviction for Family Violence within the last ten (10) years of the application deadline date.
  12. Applicant is prohibited by state or federal law from operating a motor vehicle.
  13. Applicant’s driver’s license has been suspended for any reason that indicates poor driving behavior or responsibility to comply with state laws within five (5) years preceding the application deadline date, or at any time during the hiring process.
  14. Applicant fails to meet the Driver Record Evaluation standards for New Hires of the City of Austin (have no more than six (6) DRE points within the last three (3) years of the application deadline date);
  15. Applicant was discharged from any military service under less than honorable conditions, including but not limited to:
  1. Under other than honorable conditions;
  2. Bad conduct;
  3. Dishonorable; or
  4. Any other characterization of service indicating bad character.
  1. Applicant has had an Emergency Medical Services certification or license, nurse’s license, or any other medical related certification or license denied by final order, revoked or suspended, or has voluntarily surrendered such certification or license to avoid suspension.
  2. Applicant was terminated from any private or public safety department (Fire, Police, EMS, dispatch/call center or service, including any volunteer agencies) for disciplinary reasons, to avoid suspension or termination, or having resigned in lieu of termination, resignation during a disciplinary investigation without a final judgment being rendered within the last ten (10) years of the application deadline date.
  3. Any risk behaviors associated with drug and/or alcohol use.
  4. Any behaviors associated with threatening and/or violent behavior.
  5. Any other reason not specifically addressed above that leads the Chief to consider the applicant to be deemed not suitable for employment as a Medic.
  6. The Applicant fails to obtain or refuses to obtain required vaccinations. The Department requires the following vaccinations:
  • Hepatitis B
  • Measles, Mumps and Rubella (MMR)
  • Varicella
  • Tetanus, diphtheria, pertussis (Tdap)
  • Seasonal influenza

The EMS pre-employment physical exam includes titer tests for Hepatitis B, Hepatitis A, MMR and Varicella.  Any additional or missing vaccinations must be obtained by the applicant. Vaccinations are available prior to and during the EMS Academy. Applicants who refuse vaccinations are not eligible for employment. 

Application

All applicants must submit an online application and provide all required documents.

Resumes are not needed or reviewed.

 

IMPORTANT: We contact all applicants via email throughout the hiring process. It is recommended that you add iCIMS to your approved/safe sender list to ensure that our emails are properly delivered to your inbox and not marked as spam. Not taking this step may result in you missing important updates regarding your application. 

 

Required Documents

Once you have successfully submitted your application, you will receive an email from EMS Recruiting asking you to upload the required documents.  It is required that all documents are uploaded as .DOC or .PDF format.

  • REQUIRED documents include:
    • A copy of your state or National Registry EMT-Basic or higher certification
      • We will accept National Registry Certification but you will be required to obtain a Texas certification upon offer of employment.
      • If you are out-of-state, we will accept your state certification and will be required to obtain reciprocity upon offer of employment.
    • A certified abstract copy of your complete driving record for the last 10 years or from the date you were licensed. 
      • The current driving record must be dated within 30 days of application.
      • If you are a Texas resident or held a Texas drivers in the last 10 years you must provide a Texas Type AR-Abstract driving record.
      • If you have lived in multiple states within the last 10 years we will need a certified copy of each additional state that you held driver’s license in.
      • If you have served in any US Military Branch with an honorable discharge status (no matter the length of service). You are required to upload a copy of your Military DD-214 member 4 document with the Social Security Number blacked out.

 

SUBMITTING INFORMATION: Applicants should not send any additional personal information such as social security card, driver’s license card, or social security number to us. All required documents need to be uploaded directly into the iCIMS Document Upload Portal by logging into the system. Submitting personal information by email is not a secure form of communication.

Application Review

After submitting your application and uploading the required documents, Recruiting will review your information to confirm the minimum qualifications are met and have no disqualifiers.

Applicants who pass the application review will be contacted via email (iCIMS) and scheduled for Phase I of the hiring process.

Those who do not pass the application review element will be contacted via email (iCIMSand provided with an eligibility date to reapply, if applicable. Please review the disqualifiers in the tab above as some are permanent. 

Phase I

Cadet-Communications candidates must pass the Computerized Multi-tasking Exercise (CritiCall) before advancing to Phase I Structured Oral Interview process:

  • Cadet-Communications candidates who meet the minimum qualifications will be invited to sit for the Computerized Multitasking Exercise (CritiCall). This assessment is a computer-based test on decision making skills, multi-tasking abilities, language arts skills, and the ability to listen and understand information. This test also assess your data entry and typing skills. There are 10 modules, and Cadet-Communications candidates will be required to pass all modules in order to move forward in the hiring process. 

Cadet-Field and Cadet Communications candidates must pass the Structured Oral Interview (SOI) before advancing to Phase II:

  • The SOI consists of a series of questions that will assesses the skills and abilities necessary to perform as a medic in the field or communications for Austin-Travis County EMS. These questions can range from hypothetical scenarios to specific questions about how you tend to deal with situations. Your answers will be rated by a panel of assessors.
  • All candidates (Field and Communications) must pass the SOI element with a score of 70 percent or higher to advance to Phase II-Background.
    • Out-of-State candidates are instructed to complete a few of the background elements while in Austin. They should prepare to be in town for at least 2 to 3 days.
    • Unsuccessful candidates are eligible to reapply for future hiring processes.

This phase is not subject to the appeals process.

  • Once initial scoring is complete, each candidate who served in the U.S. armed services, received an honorable discharge, and passed the SOI, will receive five (5) military points to their score. Candidates will be ranked on the initial eligibility list from highest to lowest score, including military points. Licensed Paramedics and Paramedics who hold their certification prior to the application deadline will be ranked at the top of the list.

In the event of a tie, the following criteria shall be used to determine placement on the initial eligibility list, in the following order:

1.  Structured Oral Interview score, excluding military points;

2.  Application date and time received by the EMS Recruiting Office

Phase II Background
  • Written psychological assessment
     
  • FBI- criminal background investigation
     
  • Professional reference checks
     
  • Employment verification for all previous public safety jobs
     
  • All candidates successful in passing all background elements will be invited via email (iCIMS) to the Final Phase of the hiring process.
    • Applicants unsuccessful in passing may be subject to a waiting period or permanent disqualification, dependent on the circumstances of the disqualification. 

This phase is not subject to the appeals process.

Final Phase
  • Physical examination
    • The physical examination will assess the candidate's medical condition to ensure he/she can function safely as a Medic with the department.
       
  • Pre-employment drug test
     
  • Psychological interview
    • The staff psychologist will interpret the written psychological assessment in addition to any other information learned about the applicant during the hiring process. The interview is designed to assess the candidate’s mental and behavioral fitness to function successfully as a Medic for the department.
       

Successful candidates will be approved by the Civil Service Commission and be certified on the Official Civil Service Final Ranked List. Candidates who have a current paramedic certification will be ranked first on the Civil Service List.  
 

Candidates unsuccessful in passing the psychological interview or physical examination may appeal the process within 10 days of notification of failure. All appeals are at the cost of the candidate.

 

Candidates disqualified for any administrative reason may be subject to a waiting period or permanent disqualification, dependent upon the circumstances of the disqualification. This is not subject to the appeals process.

Offer of Hire
  • Candidates who successfully pass all hiring process elements will be ranked on the Civil Service Final Ranked List. Depending on vacancies a conditional offer of employment will be given in order of ranking until vacancies are filled. If there are more individuals on the list than there are vacancies, the remainder of individuals will remain on the list for up to 1 year.
     
    • This offer is conditional upon the following:
      • Cadet Academies will be filled by open vacant positions only;
      • Candidates will be offered employment in the order that they are on the list;
      • Candidates must not receive any credible information that would cause the department to revoke the conditional offer;
      • Out-of-state candidates must complete the Texas State reciprocity process prior to employment;
      • Candidates must comply with the required immunization policy;
      • Candidates must satisfy all terms and conditions of employment with ATCEMS

The Civil Service Final Ranked list is good for 1 year from the posted date.

Onboarding

All candidates that were offered employment into the Cadet Academy must attend a mandatory Onboarding Appointment approximately 2-3 weeks prior to the start of the Academy. Candidates who do not attend Onboarding are subject to disqualification and the conditional offer of employment will be rescinded. The Onboarding Appointment will consist of new hire paperwork, and new hires will meet the Cadet Academy Instructors and academy class mates. The Academy Instructors will outline expectations for the 10 week Academy