Meet the Recruiting Team

EMS Recruiting


Recruiting's mission is to hire qualified, experienced and compassionate medics to serve our community. The team is made up of 3 full time in-house recruiters and 16 trained Ambassadors from Field and Communications. This dedicated team oversees all recruiting activity and management of full-cycle Civil Service hiring processes.  If you would like to speak with a recruiter please contact us!

Recruitment Program Manager

Mary Hoad


Mary was born in Madrid, Spain at Torrejon Air Force Base. Being in a Military family, home was in many places, but Austin has been her true home for the last 20 years. She loves Austin's big city, small town atmosphere.  Mary has 25+ years of HR/Recruiting management experience. She started her HR management experience with Target in California and then transferred here to Austin. When the opportunity arose, she joined the City of Austin in 2007 as the Recruitment Program Manager. Mary plans and oversees all strategic recruiting and marketing efforts, manages all Civil Service hiring cycles, employee engagement, retention, and recruitment outreach events. In her spare time she loves going to concerts, traveling in her airstream, and hanging out on the back porch with her husband and dog.

Mary Hoad

Mary Hoad

Clinical Specialist

Rance Marion


Rance is a native Texan and after attending Texas Tech University moved to Santa Fe, New Mexico. In Santa Fe, Rance served as a Firefighter Paramedic for 7 years for the city. He returned to Texas in 2001 and began his career with the City of Austin as a paramedic in early 2002.  He holds a Bachelor’s Degree in Business Administration and has been in Recruiting since 2013.  In his spare time enjoys camping, cycling, painting art and always looking for the next travel destination.  

Rance Marion

Rance Marion

Recruitment Administrative Assistant

Veronica Callis


Veronica was born in Colorado Springs, Colorado but headed over to Texas as soon as possible. She grew up in San Antonio and attended college in the Dallas area, but Austin is where she now calls home. Thanks to having a medic husband and a paramedic father-in-law, both employees of the department, she was introduced to Austin-Travis County EMS years before working in Recruiting. When she's not assisting in hiring processes and recruiting efforts, you can find Veronica exploring local hangouts and trying to keep up with her 8-year-old daughter.

Veronica Callis

Veronica Callis

Recruiting Ambassadors


In 2017, the Recruiting Ambassador Program was created to provide current Field and Communications medics the opportunity to assist the Recruiting Team with event coverage and travel, social media content generation, ride-along requests, hiring process promotion, and more. To date, we have 28 Recruiting Ambassadors that support recruiting efforts in addition to their regular duties.

Mark Bowman

Mark Bowman

Matthew Callis

Matthew Callis

Jason Cantu

Jason Cantu

Shedrick Cheeks

Shedrick Cheeks

Jeremy Davis

Jeremy Davis

Craig Fairbrother

Craig Fairbrother

Noshin Ferdous

Noshin Ferdous

Michael Flanagan

Michael Flanagan

Tyler Green

Tyler Green

Conner Johnson

Conner Johnson

Obie Jones

Obie Jones

Jon Kalinowski

Jon Kalinowski

Christopher Kelter

Christopher Kelter

Cassi Lydon

Cassi Lydon

Mike McDaniel

Mike McDaniel

Kenny Pailes

Kenny Pailes

Matt Paul

Matt Paul

Kineta Phillips

Kineta Phillips

Simon Powell-Evans

Simon Powell-Evans

Amber Price

Amber Price

Nate Rasmussen

Nate Rasmussen

Edwin Reyes

Edwin Reyes

Don Rose

Don Rose

Edwin Sanchez

Edwin Sanchez

Mike Sasser

Mike Sasser

Leslie Stanford

Leslie Stanford

Fiona Thomas

Fiona Thomas

Selena Xie

Selena Xie